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So, Took Her In For A Service


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#41 2.2_na

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Posted 18 September 2011 - 01:05 AM

As above...sorry to see and hear what has happened with your VX. :mellow: Hopefully it's all fixable. All the best with it. thumbsup

#42 leevx2.2

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Posted 18 September 2011 - 07:22 AM

I have a Saab head and maybe a z22se head here if you can't get hold of one . Feel your pain not good :o

#43 vocky

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Posted 18 September 2011 - 07:33 AM

ok, took it off and as i pulled/wiggled upwards i herd squelching (like Wellingtons in the rain).. put it to one side, looked down each spark plug hole and sparker 1 (closet to the expansion tank is wet and the other 3 are dry.. as no water or liquid is ment to be down any of the holes;

i assume this means that it is an over tightening of plug 1?

that is actually cylinder number 4 thumbsup

100% caused by over-tightening the spark plug at some point :beat:

Head is scrap and not repairable :(

#44 Hark

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Posted 18 September 2011 - 12:08 PM


ok, took it off and as i pulled/wiggled upwards i herd squelching (like Wellingtons in the rain).. put it to one side, looked down each spark plug hole and sparker 1 (closet to the expansion tank is wet and the other 3 are dry.. as no water or liquid is ment to be down any of the holes;

i assume this means that it is an over tightening of plug 1?

that is actually cylinder number 4 thumbsup

100% caused by over-tightening the spark plug at some point :beat:

Head is scrap and not repairable :(


That's crappy mate. You'd think you take it someone who knows what they are doing in case you damage it yourself.

Hope they admit liability.

#45 elwill

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Posted 18 September 2011 - 01:17 PM

:grouphug: Bugger all chance I'll be able to help but let me know if you think of anything I can do.

#46 turbobob

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Posted 18 September 2011 - 01:24 PM

Keep us updated Stuwy. I'm pretty sure that if they give you any flannel about liability and any other technical crap they may spout, I'm pretty sure everyone on here will do their best to confirm or deny their statements. Hopefully they will just admit liability and make good FOC thumbsup

#47 slindborg

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Posted 18 September 2011 - 09:07 PM

So come on, who/where was it?

#48 Andrew aka Stuwy

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Posted 18 September 2011 - 10:16 PM

before i say who it was i'm going to see how they handle the situation, it could just be a simple mistake from a mechanic and as long as its all fixed ect i wont be posting any details as there manor ect has been good so far.. if tomorrow morning it turns into something else..

#49 jules_s

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Posted 18 September 2011 - 10:48 PM

before i say who it was i'm going to see how they handle the situation, it could just be a simple mistake from a mechanic and as long as its all fixed ect i wont be posting any details as there manor ect has been good so far.. if tomorrow morning it turns into something else..


Take a big chill pill in the morning before talking to the garage.

I've got your t-shirt on this case. Expect the worst and don't lose your rag.

100% expect the garage to question whether you've had that plug out.

#50 Andrew aka Stuwy

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Posted 19 September 2011 - 08:05 AM

they wanted to look at it before speaking to me properly which is fair enough, however he did manage to acuse me of having a prior problem becuase plug 1 and 2 have been wet in the past, to that i pointed out that the engine is exposed and rain gets in, once then engine warms up it evaporates and what was flowing from plug 4 (thanks Vocky) is coolant, totally different... i await thier phone call... thanks again for all the support and well wishes :grouphug:

#51 FLD

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Posted 19 September 2011 - 08:22 AM

Good luck with it dude. Hopefully it'll all be sorted soon. As with most others, I have a spare low mile head.

#52 Andrew aka Stuwy

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Posted 19 September 2011 - 09:08 AM

had the phone call.. "its not our fault" "digital touque rench" "if one was over tightned and damaged how come they are not all damaged" "how do i know that it was not damaged before you bought it in" "if its a known fault its not our fault" "we wont be paying for the damages" "head develop cracks by them selfs" "we did nothing wrong" i am shaking with anger

#53 Pidgeon

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Posted 19 September 2011 - 09:20 AM

Your next step should be to get an 'independant expert' to look at the problem and confirm the head has failed around the spark plug. From that point, establishing the garage's liability should be straightforward. You need to confirm what has happened in writing to them, stating what you expect from them. If they refuse, then have it done elswhere and claim back the cost.

#54 VXT Tim

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Posted 19 September 2011 - 09:27 AM

Come on then name and shame.

#55 Andrew aka Stuwy

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Posted 19 September 2011 - 09:41 AM

Come on then name and shame.



http://www.graysservicestation.co.uk/

#56 Andrew aka Stuwy

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Posted 19 September 2011 - 09:42 AM

Your next step should be to get an 'independant expert' to look at the problem and confirm the head has failed around the spark plug. From that point, establishing the garage's liability should be straightforward.

You need to confirm what has happened in writing to them, stating what you expect from them. If they refuse, then have it done elswhere and claim back the cost.


thanks, i'm going to give AmD a call and see what they say.

#57 FLD

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Posted 19 September 2011 - 10:09 AM

If there's anything I can do to help just shout. I hate injustices! :angry2: ETA ask when that digital torque wrench was last calibrated and ask for the certificate. I'd imagine that'd make them squirm.

Edited by FLD, 19 September 2011 - 10:10 AM.


#58 slindborg

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Posted 19 September 2011 - 10:15 AM

Plugs 1 and 2 are ALWAYS wet/rusty because those two get wet with rain. 3 and 4 seem to be fairly robust from that.

Ask for the last calibration of the torque wrench, ask what torque they set it to, ask what Z22SE service documentation they are using for torque values (infact who the fcuk in a 'professional mechanic' environment uses a pissing torque wrench to do spark plugs up anyway!!!!!!!!!), does the muppet using the torque wrench understand the difference between lbft and NM.

etc etc etc

Common fault it is NOT..... common thing to break it IS. Kinda like saying if you tap the windscreen harder than X it will crack therefore its a common fault :lol: fcuk off is it.

#59 slindborg

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Posted 19 September 2011 - 10:19 AM

Also ask if they have EVER undone something a bit tight with the torque wrench (post calibration)...... if they have then the cal is fcuked.

#60 Winstar

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Posted 19 September 2011 - 10:32 AM

"its not our fault"
?
"digital touque rench"
See stu's answers
"if one was over tightned and damaged how come they are not all damaged"
Because the end waterways are a different design to the middle two, therfore the others are stronger
"how do i know that it was not damaged before you bought it in"
So are they saying they wouldn't notice a cracked head?
"if its a known fault its not our fault"
Again it's not a fault it's only a problem if you overtighten the plugs
"we wont be paying for the damages"
:rolleyes:?
"head develop cracks by them selfs"
Not Z22SE ones
"we did nothing wrong"
So whys the head now fcuked

i am shaking with anger

Edited by Winstar, 19 September 2011 - 10:33 AM.





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