341 replies to this topic

[Pidgeon]

What did AmD say? Your offer to them is too generous. Nothing is certain in this world, but if they refuse to replace the head, I would be issuing a summons - you have nothing to lose.

[turbobob]

i know it's a pain but do you not feel like you are letting them off lightly?

What did AmD say?

Your offer to them is too generous. Nothing is certain in this world, but if they refuse to replace the head, I would be issuing a summons - you have nothing to lose.

[Andrew aka Stuwy]

i'll bring the report with me to Snett this weekend

[turbobob]

i'll bring the report with me to Snett this weekend

Put it up on here for those not going to Snetterton

[Zoobeef]

Difficult situation brought about by people with no integrity. You should have it all fixed FOC but how long is it going to take to fight them and then to get them to do the work. You could get another garage to do the work then try and claim off them but prob wont happen as they would say they didnt have chance to fix etc.. If you want to use your car again in the near future then the easiest course of action would be to push a lttle more for the full repair. If they do lots of resisting then do as you have done and at least try and get some money back just for a quickish resolution. If i was in the country i could give you a hand. All i would requir in return is to meet some of your Mrs's mates

[Pidgeon]

If Stuwy wishes to keep the report to himself, then there is nothing more any of is can do in respect of recovery. The legal position is clear. Give garage opportunity to repair, if they refuse then have it done elsewhere and reclaim the costs. It may be a pain, but if it was my money, i know what I'd be doing.

[turbobob]

If Stuwy wishes to keep the report to himself, then there is nothing more any of is can do in respect of recovery.

The legal position is clear. Give garage opportunity to repair, if they refuse then have it done elsewhere and reclaim the costs. It may be a pain, but if it was my money, i know what I'd be doing.

Quite right. On reflection maybe I should not have suggested posting it up

[Sutol]

If Stuwy wishes to keep the report to himself, then there is nothing more any of is can do in respect of recovery.

The legal position is clear. Give garage opportunity to repair, if they refuse then have it done elsewhere and reclaim the costs. It may be a pain, but if it was my money, i know what I'd be doing.

Quite right. On reflection maybe I should not have suggested posting it up

no absolutely - PM it instead

[Pidgeon]

I didn't mean it like that. If you're 'shaking with rage' one day, why hide the next? The report will say one of three things; A, The head had a pre-existing crack/weakness and could have failed at any time. B, The heads are known to be weak, there was no evidence of overtightening, just bad luck C, The heads never fail until some dumb spanner monkey applies treble the manufacturer's torque setting and there is no reason not to deduce that is what happened here.

[Sutol]

I didn't mean it like that. If you're 'shaking with rage' one day, why hide the next? The report will say one of three things;
A, The head had a pre-existing crack/weakness and could have failed at any time.
B, The heads are known to be weak, there was no evidence of overtightening, just bad luck
C, The heads never fail until some dumb spanner monkey applies treble the manufacturer's torque setting and there is no reason not to deduce that is what happened here.

Have you read my link above? If there was coolant leaking when Stuwy took it in they would/should have reported it. If they didn't why didn't they? because it wasn't leaking. They did a service which included a plug change. They give the car back and it leaks coolant. It's leaking from no.4 pot a known weak spot which requires care when tightening a plug. If it was leaking when they changed that plug why didn't they report it? because it wasn't leaking. It started leaking after they put the plug and over tightened it.

My situation rested on this logic albeit the situation was slightly different. The garage replaced my head FOC.

[Zoobeef]

You couldnt do the reverse torque thing anyway as it would of tightened to a certain torque then when the head cracked it would of lessened the pressure in the threads

[turbobob]

You couldnt do the reverse torque thing anyway as it would of tightened to a certain torque then when the head cracked it would of lessened the pressure in the threads

Reverse torque is never the same as tightening torque, even after removing it straight away.

[Zoobeef]

It always seems to me whatever tightness you do something up to its alway fcuking tight to undo again.

[turbobob]

It always seems to me whatever tightness you do something up to its alway fcuking tight to undo again.

Particularly when it is rusted in. In my experience reverse torque is normally a little less than tightening torque (if removing shortly afterwards / still have a clean fastening.

[Andrew aka Stuwy]

i cant scan and post the report as its not on a4 paper and the scanner i have access to is a feed though job (wont fit) TBH i just want my car FIXED now, yes i'm still very angry but more so now disappointed. its hard for me to get in a state of rage and stay there (like i was when i was typing that message).. i need the car back because it my only form of transport, without a car i can't get anywhere.. i have already allocated my "stag do" savings to get it fixed but its not enough to cover the whole cost.. if the garage pays me back the service costs then all i have to do is find about 50 more quid (credit card) and i'm back motoring.. if i wait for them or take it though the courts its going to take months. So i figured if i can get it back on the road quicker thats better for me.. already poaching lifts this weekend...

[Zoobeef]

i cant scan and post the report as its not on a4 paper and the scanner i have access to is a feed though job (wont fit)

TBH i just want my car FIXED now, yes i'm still very angry but more so now disappointed. its hard for me to get in a state of rage and stay there (like i was when i was typing that message).. i need the car back because it my only form of transport, without a car i can't get anywhere..

i have already allocated my "stag do" savings to get it fixed but its not enough to cover the whole cost.. if the garage pays me back the service costs then all i have to do is find about 50 more quid (credit card) and i'm back motoring.. if i wait for them or take it though the courts its going to take months. So i figured if i can get it back on the road quicker thats better for me.. already poaching lifts this weekend...

How much are you being quoted if you dont mind saying. And for what parts being replaced?

[Andrew aka Stuwy]

gathering parts and doing the work myself with some help of some amazing people

[Zoobeef]

gathering parts and doing the work myself with some help of some amazing people

Phew, should be about as cheap as it can get then. Once you get the parts in fingers crossed it'll be done in a day.

Dont just bin your old head either. Sell anybits you can off it or keep as spares. Then with the cracked head you should be able to scrap it in as dirty ally and get a little money back

[FLD]

This thread makes my sh1t itch. Injustices like this make me soooo angry. Can we have a whip round to get you motoring again? I'll chip in. It'll only take a fiver each from 10 of us to get you rolling. Then we can loft the old head through the screen of a car at that garage.

[Zoobeef]

This thread makes my sh1t itch. Injustices like this make me soooo angry. Can we have a whip round to get you motoring again? I'll chip in. It'll only take a fiver each from 10 of us to get you rolling. Then we can loft the old head through the screen of a car at that garage.

Would be up for that.