I think it's worth seeking advice on wether he is liable for the car while its in his custody. I wouldn't take his insurance companies opinion on it.
I think it's worth Annie doing what she thinks is best. Not everyone in this world seeks blame.
Im afraid i have to spread bad news. Im sure Dan will read this so i hope he defends himself. As a local lad to where the car was taken i have asked about and I'm afraid I've heard 4 people slag him off and no one stick up for him.
Im now at the point (after two separate people asking me) where i have to ask. . . .
Did you ever see the car fully repaired?
Did he repair it or was this an easy way out?
The bad feedback i have received (from two of the owners) were from Westfield owners. Were you recommended him from else where?
I was completely believing the fact it was taken by mistake at first but the more people that ask me the more i question it!