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#1 FLD

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Posted 14 November 2018 - 10:30 AM

It seems my phone (iphone5) is making an extended tour of dusseldorf in the back of a local taxi. Strangely my life hasn't ended but I do need to deal with the resulting crap. Any suggestions?

So far I have the obvious...

Change passwords
Go into apple account and get it locked (If I can remember the password for that)
Go to EE shop and try to retrieve the number
Buy 'new' phone

#2 sford

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Posted 14 November 2018 - 10:52 AM

Seeing as you know where it is, guessing you have Find My iPhone turned on. Log into icloud.com and either lost mode or delete everything if you have resigned to the fact you aren't going to get it back. Did you put a message on the phone in the event of lost mode being triggered? 

 

If you use Apple Pay, you can remove all of the cards on the device when logged into your Apple ID. 

 

Then buy a replacement one.


Edited by sford, 14 November 2018 - 10:53 AM.


#3 FLD

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Posted 14 November 2018 - 12:09 PM

Now you're talking foreign! Smaller words would be good. :D
All I've done is send a text to it saying 'lost from...' so that anyone who presses the button will know where its gone from. The whole 'find my phone' is new to me I'm afraid.

#4 sford

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Posted 14 November 2018 - 12:57 PM

While I will advise you 'do not follow links strangers send you', go to https://www.icloud.com/ and log in using your apple ID. You can then click on the device and force (just like Star Wars) delete everything on it. It won't be usable if it is tied to your apple ID anyway (I think that's the case on a 5). Or, go to the link and make the 'I'm lost' message come up. 

 

It should show you where the phone is. If it's at the taxi depot, you may be able to get them to post it back to you! 

 

 



#5 FLD

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Posted 14 November 2018 - 01:04 PM

Thanks, I'll have a look into that :)

Last time I tried to phone it went straight to voice mail so I guess it's flat and lost somewhere. Fingers crossed someone charges it!

#6 hairy

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Posted 14 November 2018 - 05:47 PM

Have you checked with the taxi company?



#7 FLD

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Posted 15 November 2018 - 12:48 PM

Have you checked with the taxi company?


Yeah, called them about 30sec after I got out (hotel reception phone btw!). No sign of it!

#8 FLD

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Posted 15 November 2018 - 09:15 PM

Turns out icloud doesn't even recognise that I had an iPhone. No devices!




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