Apolgies for the long post and lack of technical knowledge.
Took my car for it's second service at BHS this time - avoiding FRF Swansea.
Lovely day wandering around Cheltenham - shops, art gallery, etc - when I get a call from Sophie (receptionist) - profuse apologies as I decided to call her Stacey for some reason not even known to me - saying there's a couple of issues with the car. The main one being a problem with the brake cable thing (there is probably a technical name for this, although it escapes me at the mo) and the car really shouldn't be driven.
Fixed my rattly undertray and has ordered a rubber grommet to replace some other rattle by the expansion chamber. Something has sheared off, causing something to rattle against something else. I really should listen more carefully to what I am being told !!
Slight problem when I'm in Cheltenham and need to be back in Swansea tonight. Girlfriend not impressed. No problem says Sophie, we've got a courtesy car for you to use.
Get back to the garage and the mechanic (Paul) had a good chat with me about what he had done. Showed me the brake cable thing. It goes from the front "engine" bit under the passenger black plastic bit and into the engine bay (rear !!). It's some sort of vacuum cable (??) that was being squashed and needed to be replaced (under warranty). May result in brake failure if not replaced.
Apparently, this is the fourth such replacement that Paul has undertaken.
My car may be in there until next Weds/Thurs although the part is expected to arrive tomorrow. Could be ready by Friday/Sat this week (fingers crossed).
Was pleased with the chat with Paul who really seemed to enjoy his work and was keen to do a good job.
The courtesy car was then sorted. Standard Corsa 1.2 was offered immediately covered by BHS insurance. Got it until my car is repaired. Return journey to Swansea completed - girlfriend dropped off and now have transport to work tomorrow.
Service received to date is brilliant - called and told what the problem was; Mechanic discussed issue and had general chat; Courtesy car offered with no issues.
Will keep you up to date with progress. Glad I went to BHS so far.
