8089 replies to this topic

[Craig S]

HSBC - If you want to remain sane never attempt to get a mortgage from this shower.

[2.2_na]

My two nearest Shell petrol stations both closed!

[iceman]

Me... ..or more exactly: My insecurities, jealousy, and lack of confidence and self worth [/damn]

Edited by iceman, 18 April 2012 - 07:10 PM.

[Zoobeef]

HSBC - If you want to remain sane never attempt to get a mortgage from this shower.

Whats your issues? Im in the process with them now too. Only bad thing ive seen so far is that they are mega busy because of their really good rates for 90% mortgages so taking 2 weeks to get a yes or no :/

Edited by zoobeef, 18 April 2012 - 07:27 PM.

[Craig S]

HSBC - If you want to remain sane never attempt to get a mortgage from this shower.

Whats your issues? Im in the process with them now too. Only bad thing ive seen so far is that they are mega busy because of their really good rates for 90% mortgages so taking 2 weeks to get a yes or no :/

Oh where to start -

1. I have a business account (just set up in Jan) with them but they treated me as a new customer so had to go through setting a new profile.
2. Trip to branch to give them all the stuff they wanted (way more than they need), they cock that up and do not copy all the compmanies accounts so have to go back to the branch again (even though they have all the companies accounts on record for the business account).
3. Because of the delay with the company accounts, the 3 months statements are now a month out of date so visit to branch yet again to give them the latest statements of all current accounts we have.
4. Get the OK over the phone and think that is it, oh boy was I wrong!
5. The legal side starts with "Your conveyencing" HSBCs lawyers, they send you an email with accout details to say you can see how the change is progressing.
6. Get a letter from Your conveyencing asking where all my documentation is. I phone to find the account has documents you have to print at home, they agree there welecome email does not state that you have to do anything.
7. Spend ages printing out loads of pages, then sign our names away in front of a witness.
8. Get a new message on my account saying that the signatures do not match (do 10 signatures ever match exactly) so again have to print out and sign again.

That has been since January, the slowest and worst mortgage change over I have ever done. All our local HSBC's are new (less than 4 months old) the staff do not have a clue.

On the business account they cocked up 4 direct debits which ended up with my broadband almost being cut off (working from home this would have been a disaster).

Very tempted to stop the process and go with someone else.

[Goosenka]

Wet dogs when you've just washed the floor

But then again

[rob999]

This tossy programme I am being forced to watch : The Voice. Can you all shut the fcuk up.

[Wolfstone]

This tossy programme I am being forced to watch : The Voice.

Can you all shut the fcuk up.

You're beginning to sound like Techieboy.

[wanabee]

Pigeons - One just bullseyed the grille on the front cover. Ever tried getting pigeon sh** out from under that grille? It ain't easy believe me.

[G-Bob]

But then again

He's a cutie!

This tossy programme I am being forced to watch : The Voice.

Can you all shut the fcuk up.

Same here... that last battle was shocking!

[rob999]

This tossy programme I am being forced to watch : The Voice.

Can you all shut the fcuk up.

You're beginning to sound like Techieboy.

Do one Kenneth!! Screw you all I'm selling the VX to get a Porker. ( that close enough?)

[techieboy]

Fcuk the fcuking lot of you, I've never told anyone to "do one"!

[Goosenka]

But then again

He's a cutie!

This tossy programme I am being forced to watch : The Voice.

Can you all shut the fcuk up.

Same here... that last battle was shocking!

He is a she

[rob999]

Just bought another exhaust that promises it's track friendly....12th time lucky. That better Matt?

[JG]

HSBC - If you want to remain sane never attempt to get a mortgage from this shower.

Whats your issues? Im in the process with them now too. Only bad thing ive seen so far is that they are mega busy because of their really good rates for 90% mortgages so taking 2 weeks to get a yes or no :/

Oh where to start -

1. I have a business account (just set up in Jan) with them but they treated me as a new customer so had to go through setting a new profile.
2. Trip to branch to give them all the stuff they wanted (way more than they need), they cock that up and do not copy all the compmanies accounts so have to go back to the branch again (even though they have all the companies accounts on record for the business account).
3. Because of the delay with the company accounts, the 3 months statements are now a month out of date so visit to branch yet again to give them the latest statements of all current accounts we have.
4. Get the OK over the phone and think that is it, oh boy was I wrong!
5. The legal side starts with "Your conveyencing" HSBCs lawyers, they send you an email with accout details to say you can see how the change is progressing.
6. Get a letter from Your conveyencing asking where all my documentation is. I phone to find the account has documents you have to print at home, they agree there welecome email does not state that you have to do anything.
7. Spend ages printing out loads of pages, then sign our names away in front of a witness.
8. Get a new message on my account saying that the signatures do not match (do 10 signatures ever match exactly) so again have to print out and sign again.

That has been since January, the slowest and worst mortgage change over I have ever done. All our local HSBC's are new (less than 4 months old) the staff do not have a clue.

On the business account they cocked up 4 direct debits which ended up with my broadband almost being cut off (working from home this would have been a disaster).

Very tempted to stop the process and go with someone else.

By way of contract:

I have an HSBC account for which i didn't need a new profile.

HSBC business customer services couldn't be better in my experience.

[GeorgeBC]

That circlip on the fuel pump

[jules_s]

Avoiding all forms of media in an attempt to not know the Liverpool result Checking Man U run in to remind Ian I told him the derby was going to be a massive game

[The Batman]

People that spit Girls that drink pints There's another 2!

[LY_Scott]

People who request read receipts for their emails then phone you when they see you've read it. fcuk off with that, reading it doesn't mean I have time to look at it or know whats fking wrong. Phoning me doesn't change that. Its monday morning, lots of other sh** to look at. ....and breathe.

[G-Bob]

People who request read receipts for their emails then phone you when they see you've read it.

fcuk off with that, reading it doesn't mean I have time to look at it or know whats fking wrong. Phoning me doesn't change that. Its monday morning, lots of other sh** to look at.

....and breathe.

Use the preview pane at the bottom and you can read it without opening it.
I only open stuff I want to reply to.

The other answer is "I'll put it on the list"

never ever disclose:
1. Any timescales
2. How long the list is
3. Which list it's going on i.e. the "do not bother" list
4. The fact that there is no list.