Oh, this is quite brilliant. Streetcar are now charging 95p if you make, amend or cancel a booking over the 'phone (as opposed to via the internet or their iPhone app)this new craze of charging an admin bloody fee for everything
They charged me 95p today for telling me that the van I booked was going to be available half an hour later than I requested, since the person having it before me was going to be late Needless to say, a 'phone call was made...
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The dawn chorus, when you're trying to fall asleep...