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Gaz Shock Failure

Started by darronwall , Dec 24 2008 07:52 PM

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9 replies to this topic

#1 darronwall

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Posted 24 December 2008 - 07:52 PM

one of the front shocks on my vxt has failed after only 500 mile,track miles mind,has anyone else had this experience? they are 3 months old so they are warrented does anyone know the deal with getting it repaired/replaced?

Edited by darronwall, 24 December 2008 - 07:53 PM.

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#2 mandarinvx

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Posted 24 December 2008 - 10:44 PM

You should just be able to call them for a replacement Where abouts did it fail :blink:

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#3 slindborg

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Posted 25 December 2008 - 09:37 AM

GAZ customer service is tip top, should have you sorted out as soon as you contact them.

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#4 darronwall

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Posted 26 December 2008 - 10:34 PM

sent them mail on xmas eve,got reply on boxing day stating they will send me a new damper, could you ask for better service??

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#5 mandarinvx

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Posted 26 December 2008 - 10:36 PM

I've always had excellent service from them

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#6 The Batman

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Posted 27 December 2008 - 10:52 PM

so what actually happened to the shock then?

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#7 Toady

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Posted 28 December 2008 - 10:21 AM

yeah...what do you mean it failed?

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#8 darronwall

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Posted 28 December 2008 - 08:20 PM

failed damper seal,i assume

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#9 darronwall

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Posted 12 January 2009 - 09:33 PM

Recieved my new damper,i just have to send my old one back,no messing about. Exellent service from ebay seller ELITE-SHOX i would definately use them again!!