768 replies to this topic

[cheeky_chops]

apparently 3 VX's are on their way to Crownhill Mine is one of them - touch and go whether i get it today with the PDI etc

[ratboiler]

Wow! just come back after two weeks holiday and you are all getting your VXR's. Meeeeeeeeee to had a phone call and the COR form from Lance Owen so it's down to me to get myself into gear. Did notice that the date of registration is 7/9/04 which seems strange? But no problem as I have used a private plate on it. How do we go about dealing with the promised track day? Should be with me around 1/10/04 Still looking at insurance quotes which is causing a few problems.

[cheeky_chops]

It has failed to be delivered AGAIN

Crownhill was last to be delivered so the transporter wasnt going to make it to Crownhill before 7pm - he is now parked up in a layby somewhere (sealed wagon so no scumbags can see it ) waiting for Crownhill to open in the morning...

[spratbegonda]

Hang in there mate. One more day to go! It does feel like nailing jelly to wall when you have to wait so long though.

[cheeky_chops]

i didnt sleep very well last night, then work was a right drag! I might as well not bother going to bed tonight and work is going to be a right pisser

[vxr220]

It does feel like nailing jelly to wall when you have to wait so long though.

You forgot to add 'With your Head '

With our newist member on the list we now show 28 of the 60/65 cars - WOW almost half

On The Road (In dispatched order & Red if not stated otherwise)

No.09 - Mani aka Mani (Yellow) - Back Box - VXR reg plate - V5 June 23rd - Dealer July 19th - West Midlands
No.35 - Ben aka R1 nur - Back Box (No Ohlins-Dealer error) - V5 July 16th - Dealer July 26th - Warwickshire
No.10 - Alexander aka boxy'svxr220 (Moonland) - VXRacing Graphics - VXR reg plate Soon - V5 eh ? - Lotus July 28th - Milton Keynes
No.26 - Anne aka annie (Black) - Ohlins - V5 June 22nd - Lotus July 30th - Worcestershire / Warwickshire
No.11 - Ian aka rasputin - Standard (Back box Soon) - VXR reg plate Soon - V5 July 7th - Dealer July 31st - West Yorkshire
No.25 - Richard Ian aka vxr220 - Standard - VXR reg plate - V5 July 16th - Lotus Aug 13th - Leicestershire
No.__ - Vermania (Coral Blue) - Ohlins & Back Box - V5 Aug 5th - Lotus Mid Aug - Nottinghamshire
No.29 - John aka spratbegonda - Ohlins - Private reg plate - V5 ? - Dealer Sep 10th - Bristol/W Wales

Above owners - please correct any of my errors or guestimations


Cars On Order so NOT definitive numbers !!!

No.05. Dave aka HF_evolution - Back Box - VXR reg plate - V5 ? - YES At Dealer NOW ! collect 17th - Glamorgan
13. Joss aka joss - Ohlins (FULL Exhaust later) - VXR reg plate later - V5 July 22nd - Dealer soon ? or total nightmare and I am seconds away from cancelling
39. Paul aka cheeky chops - Ohlins - Private reg plate ? - V5 Sep 3rd - Dealer Sep 16th (With luck !) - Northampton
41. FOR SALE or SOLD ? - £LIST ? contact Crownhill
44. Keith aka dunky - Ohlins & Back Box - V5 Sep 8ish - Dealer Sep 16th - Northampton
5_. John aka Ratboiler - Standard (FULL Exhaust ?) - VXR reg on V750 - V5 Sept 7th - Dealer Oct 1st ? - Middlesex
57. Stuart aka StuVXR - Standard - VXR reg on V750 - V5 around 13th Sept - Dealer Sep 22nd - Worcestershire
63. Andy aka sixspeed - Standard - Private reg plate - V5 not yet - Dealer XMAS 04 - Surrey
__. Jim aka waverunner - Standard - May get VXR reg plate - V5 not yet - Dealer mid Sept ? - Surrey
__. Jonathan aka munkeh - Ohlins - V5 not yet - Dealer Mid Sep ? - Warwickshire
65. Ben aka Lastone - Ohlins & Back Box - V5 End Sept - Lotus Mid Oct - West Yorkshire
__. Lofty - Info to follow - North East Wales

Some of the Dealers Cars

No.21 - mjhjava - Optional Balloons FITTED ! - Sun 12th Sept STILL in Archie Moss Showroom, Loughborough - Cambridgeshire
No.20 - FOR SALE NOW - 18/08/04 Reg - Standard ? - £29,995? contact Sales (01492 523100) Slaters of Colwyn Bay, North Wales
No.23 - FOR SALE NOW ? - ? Reg - Ohilns ? - £LIST ? contact Sales (01492 523100) Slaters of Colwyn Bay, North Wales
No.__ - FOR SALE NOW ? - ? Reg - Standard ? - £LIST ? contact Sales (01492 523100) Slaters of Colwyn Bay, North Wales
No.__ - FOR SALE NOW - Standard ? - £LIST ? contact Graham (02380 449232) Picador, SouthamptonNo.__ - FOR SALE - Standard ? - DUE early Sept ? - £LIST ? contact Jason McKay, Monorep
No.__ - FOR SALE (Cancelled Order) - Standard ? - DUE early Sept ? - £LIST ? contact Crownhill, Milton Keynes
No.__ - FOR SALE (Showroom Model) - Standard ? - DUE later ? - £LIST ? contact Crownhill, Milton Keynes
No.__ - FOR SALE (DP's to sell) - Standard ? - DUE later - £LIST ? contact Mooland Motors, Blackpool

Also I have eMailed Slaters for any info & PRICE correction ! Standard Sh1te Vauxhall dealer service - I STILL await a reply but have given up - WHY DO I BOTHER !!!

And No.21 is still in the showroom for people to sit in (My dad saw it on Sunday)

Cheers, Ian

[Joss]

CANCELLED



I have just got so sick of waiting. Neil Hughes told me it left Lotus in August. I know it is at Baylis. No-one wll return my calls.

I even had to cancel by fax.

Still no-one has bothered to call.

According to my contact at vauxhall customer service, 5 more staff have left. That's on top of the two who left just after Steve. What is going on down there?

[Pidgeon]

That is a huge shame and entirely understandable...........

[cheeky_chops]

FOR FUCKS SAKE - THE CAR NOW HAS AN OIL LEAK

[GerryM]

Vauxhall Customer care, like no other you have experienced !! There was me thinking the VXR was on of their flagship models.

[cheeky_chops]

Vauxhall Customer care, like no other you have experienced !!

There was me thinking the VXR was on of their flagship models.

Its the lack of an update thats really annoying - and thats off the sales manager

After i was let down yesterday, I, again, had to ring them at 1030 "yep, going into PDI now..." - it was supposed to be there at 9am!

I then had to ring back at 330 because of no update - i dont work in MK anymore and would have to leave at 415 to get there for 530 - it was still in PDI "err....its got a small leak from a pipe into the turbo!" I went absolutely mad, really mad! I called back and said "take the pipe of a showroom car" reply="we could but its a 3 hour job for each pipe!" Hmmm.... more like grease monkeys cant be arsed tonight!

Anyway, sent Stu a text, he called to say cars were gone over at Hethal. Lotus are calling crownhill and will send out an engineer tomorrow if necessary

I havent slept for 2 nights in anticipation!!!!

Edited by cheeky_chops, 16 September 2004 - 02:52 PM.

[spratbegonda]

What a total bastard. Customers deserve better. Start shouting money back - they might get their act together. John

Edited by spratbegonda, 16 September 2004 - 02:55 PM.

[SPLAM]

It is absolutely disgracefull how some of you have and are being treated. I know i'm not helping you at all by saying this but it is just really pissing me off how Vauxhall can't seem to pull their own heads out of their arses. I would probably have done what Joss has to be honest.

[Smiler]

"hello.. is my car ready?" "no" "right I'm coming to take the showroom car till it is then, unless you wanna give me 30k back right now?" pipes my arse!

[cheeky_chops]

i am a reasonable person(i think) - problems happen every day. Its a niche car and, with that, problems happen more often. But i cant stand people not ringing me back. Its plain rude! Especially when i am spending £30k! I bet if i had rolled over (or not know Stu) and had said "oh, ok....", I would have to wait another 3 work days for the part! Lets hope it gets fixed by them, Lotus, father frikkin' chrismas tomorrow

[cheeky_chops]

little update - dealer and Stu rang back. Dealer said part will be in tomorrow or they will take it off a showroom car. Stu said that Lotus called and discussed with Crownhill mechanic. They think the oil is a dribble from where the turbo units were swapped over, no real leak.... So they will do a test tomorrow am... Fingers crossed it all goes right tomorrow

[vxr220]

CANCELLED



I have just got so sick of waiting. Neil Hughes told me it left Lotus in August. I know it is at Baylis. No-one wll return my calls.

I even had to cancel by fax.

Still no-one has bothered to call.

According to my contact at vauxhall customer service, 5 more staff have left. That's on top of the two who left just after Steve. What is going on down there?

I guess you've seen the 'Vxr On The Forecourt At Crownhill' and Bengie's post

Also this raise's an intresting legal point as YOU have the V5 in YOUR NAME for the said car - are you taking bets on how long it'll take to cancell the car

Also ; Some of the Dealers Cars

No.21 - FOR SALE AGAIN - Optional Balloons FITTED ! - £29,995 04 Plate - Archie Moss Showroom, Loughborough

Cheers, Ian

[Thorney]

I don't think Stu is all that happy how some of these deliveries have been handled. I know he's been working his tits off sorting stuff like this when its the dealers job. I know from bitter experience that sometimes supply of goods and mechanical issues arise and that this means some flexibility. I mean, I've been letting people down on delays to hardtops and CF sillguards but I always make sure that phonecalls are returned, PM's answered and emails replied to - and this isn't my job. Not keeping people informed is unforgiveable but sadly endemic in the whole car industry (any manufacturer) it seems.

[johnvx220]

Thorney, vauxhall dont really give a s**t. I love the car its a shame that vauxhall does care about the customers that part with hard earned cash to pay for them. p*ss up in a brewery comes to mind. Sorry for the strong feelings but if I run my business like vauhall there would be no business

[Thorney]

There are 2 parts to vauxhall, the manufacturer and the dealers. I agree that some bits of the manufacturer and some of the dealers don't care . However there are bits of both I honestly believe work very hard and are just as upset by stories like this as we are.